Top 5 skills for a successful career in hospitality:


A career in hospitality is a respectable and profitable venture. However, to be successful in the industry, there are certain skills you need to possess.
As a matter of fact, you need to possess a combination of soft and hard skills.

The following are top 5 skills that will guarantee your success in the hospitality industry:

-1- COMMUNICATION SKILLS: In the hospitality & tourism industry, you get to meet people of a variety of backgrounds, ages, nationalities & temperaments. Consequently, it is vital to be able to communicate in a way that represents the business while at
the same time speaking to customers in a way that they can understand and relate to.

-2- CULTURAL AWARENESS: Hospitality and tourism enterprises are more likely than most to deal with customers of a variety of nationalities and cultural backgrounds. The ability to be culturally aware and get past one’ s own cultural norms is crucial to building a successful career in this sector. Cultural awareness is an essential social skill that will help customers feel comfortable and at home with their surroundings.

-3- FLEXIBILITY: Compared to other professions, hospitality and tourism jobs often demand that employees work odd hours like nights and weekends. It is also necessary to be able switch rapidly from one task to another as the situation may arise. Thus,
flexibility is an essential attribute to succeed in the hospitality and
tourism sector.

-4- COMPUTER LITERACY: Computer skills are needed for a successful career in hospitality. Be sure to highlight any technical expertise on your resume. Definitely take the opportunity to mention specific programs that you are particularly adept at, or special training that you have received at past jobs

-5- ATTENTION TO DETAILS: It’s the little things that make a guest’s experience extraordinary. To excel at creating that extraordinary experience, everything needs to have a touch of excellence.

These are the top five skills that you need to have before seeking a career in hospitality.
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Yvonne Joseph (The Hospitality Queen™️ )

I help hospitality brands increase awareness of their hotel or restaurant and generate more bookings using effective digital marketing strategies.